FREE local delivery within 3-4 days

Set It and Forget It. How Subscribe & Save Works.

Frequently Asked Questions

How does Subscribe & Save work?

Subscribe & Save is an easy way to set up repeat deliveries, with email reminders from VetX for the items you buy regularly. When you set up your first Subscription, you’ll save 10% on all brands for all future orders.

To start your Subscription, shop for your pet's favourites, select "Subscribe", choose how often you want to receive these items, and add it to your cart.

Once you've placed your order, your first order will ship immediately. When your next order is coming up, we'll send you an email reminder with a link to pay, which will include your 10% discount.

You can manage your upcoming orders, by changing the frequency in your VetX account anytime and you will never be charged automatically. 

Can I change how often I get my Repeat Delivery?

Yes! Log into My Account, click on the red Subscriptions button and select the subscription you would like to change. You can "Skip," "Pause," "Cancel," or change the date of your subscription at any time.

 

Can I change the items in my Repeat Delivery subscription?

Yes! You can change the size or flavour of some items by clicking “Edit Item” on the subscription detail screen.

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